Jessie Willis
Articles
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How can I order credit checks?
Credit Checks are not automatically an available option under in the A La Carte menu. This is because an approval process must be done before you are able to order a consumer credit report. You wil...
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How can I create a new user?
You are able to add an unlimited number of users to the account, as well as edit their permissions, and enable notifications. Only users with the permission to add/edit users are able to create a n...
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How can I request a copy of my report?
To request a copy of your background check report, go to https://compliance.protectyouthsports.com/ Complete this form so we can confirm the information you submit matches the information on the...
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Standard Account Features
In addition to ordering background checks, there are a few other features inside your account that you can access. Importing | Export Reports | Billing References | Active/Inactive | View Invoices ...
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Where can I get the Consent Forms?
We have a consent form template that you can use. We recommend sharing our template with your legal counsel or insurance advisor to review the disclosure and authorization and edit as needed for yo...
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Authorization Column
The Authorization column is a way to track who has completed the Online Consent Form (available only for Bundle 2 subscriptions and higher). None on File If you see "None on File" under the Aut...
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How do I update my organization name or contact info?
There are two ways to update your organization information. You can update through our Organizational Details Form or by emailing our Client Support Team. Organizational Details Form In the upper ...
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How can I edit an applicant's information?
To edit an applicant's information inside the account, locate your applicant and click on the pencil to the far right. Update the applicant's information and click Save at the bottom. ...
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How can I resend the online consent form
If your applicant has not received the Online Form in their email, accidentally deleted the email, or you just need to resend the link to have an updated consent, you can resend the link through yo...
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Additional Users
You may add an unlimited number of users to your account. You can also edit user permissions, and email notifications. Only users with the permission to add/edit users are able to create a new us...