How do I get a copy of my invoice?

Invoices

If you are logged into the Protect Youth Sports site (Verity), you are able to view your account's invoices. If you do not have access to Verity, you can contact our Billing Department to have a copy of the invoice sent to you. You can contact our Billing Department by either calling 877-319-5587, and ask for our Billing Department, or email them at ar@protectyouthsports.com.

  • Click on your user initials in the upper right hand corner.
  • Select the "My Org" menu

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  • Click on the Invoice HistoryScreenshot 2023-09-26 at 8.13.03 PM.png

 

  • If this option is not active, you do not have permission to view the Invoice History.
  • Invoice Number - If you have an Invoice Number, enter it and click the Submit button to retrieve that invoice.
  • Invoice Date - If you're looking for invoices within certain dates, enter the dates in the "Start Date" and the "End Date" fields and click Submit to retrieve invoices within those dates.
  • Invoice Range - This dropdown will give you the option to retrieve all invoices within the last 3 months, the last 6 months, the last 12 months, or for all time.

If you are looking for invoices for the subscription fee, these are not sent out like the invoices for the background checks. You will want to contact our Billing Department to have a copy of the subscription invoice sent to you. You can contact our Billing Department by either calling 877-319-5587, and ask for our Billing Department, or email them at ar@protectyouthsports.com.

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