Jessie Willis
Activity overview
Latest activity by Jessie Willis-
Jessie Willis created an article, Username/Password not working
If the username and password that were entered in were incorrect, an error message will appear Common reasons why the username/password is not working The password is case sensitive. Make sure th...
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Jessie Willis created an article, International Background Checks
If there is an applicant that does not have a Social Security Number from living in another country, we offer international searches. International searches can be more expensive then a US backgro...
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Jessie Willis created an article, How to Order a Background Check on a Minor
We are able to run background checks on minors however, minors' records are sealed unless they have been tried as an adult. Some states may not even be able to run a search if the applicant is a m...
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Jessie Willis created an article, Can we expedite a background check?
While we are able to try to expedite, or rush, a background check, there are no guarantees that the background check will be completed the same day or faster. We are able to reach out to the count...
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Jessie Willis created an article, Why is the background check taking so long?
Our typical turnaround time is up to 72 business hours, but some background checks can take longer depending on various factors. If your background check is taking longer than 72 business hours, p...
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Jessie Willis created an article, Sending Out the Online Consent Form Link
When you have the Bundle 2 or higher subscription, you have the option to send out the Online Consent Form link to an applicant to collect information and the consent without needing paper forms H...
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Jessie Willis created an article, Customizing the Training Email Template
When you send out the Child Safety Training links to your applicants, they get an email from our system with the link automatically generated You are able to customize the email that gets sent to t...
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Jessie Willis created an article, Additional Users
You are able to add an unlimited amount of users onto the account, as well as edit their permissions, and what notifications they get. Only users with the permission to add/edit users are able to c...
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Jessie Willis created an article, Order a New Background Check
This article will go over how to order a background check for any account. If your account has access to send out the Online Consent Form, please see this article for the steps Forms You will need...
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Jessie Willis created an article, Standard Account Features
In addition to being able to order background checks, there are a few other features inside your account that all account types will have access to. Importing | Export Reports | Billing References ...