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General

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  • Username/Password not working
  • What is the recommended Logo and Banner size?
  • How can I edit an applicant's information?
  • How can I resend the online consent form
  • How can I delete a duplicate background check or applicant?
  • How can I create a new user?
  • Where can I get the Consent Forms?
  • How do I update my organization name or contact info?
  • Authorization Column
  • I forgot my user name and password. I tried the forgot password reset button, but it doesn’t seem to be working.

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